Getting Started
1. Conduct a test to ensure your computer is set up with the appropriate tools to participate in an IMER live Webcasts. To do this, click on the Test Meeting Connection URL located here.
2. 15 minutes prior to the seminar start time, click on the URL link that was provided to you.
Webcast Registration Requirements
Pre-registration is required.
A valid e-mail address is required to register.
IMER understands that multiple learners may view the Webcast activity from a shared computer terminal. This is acceptable. Once you have successfully logged in, locate the "Q&A/Multiple Learners" box and type in the first and last names of ALL participants viewing the Webcast with you.
All Webcast participants MUST have pre-registered, regardless of viewing the Webcast program at their own computer terminal or sharing a terminal.
Participants attempting to register after the start of the program or "sit-in" without pre-registering will NOT be eligible for CE contact hours.
Firewalls In Your Workplace
Our webcast platform is powered by Adobe Connect Professional. By default Connect sends out Flash data over port 1935, using the RTMP protocol. Corporate proxy servers and firewalls often block port 1935 for inbound and outbound traffic on the local area network (LAN). Therefore, a client may not be able to attend a Connect Professional meeting through port 1935.
Please contact your network administrator to enable port 1935.
Flash Communication Server Port Connectivity Survey
:: Click Here
This test determines which ports the Adobe Flash Player is able to connect through to the Flash Communication Server located at Macromedia.com. All users should pass this port test because HTTP Tunneling technology has been implemented on the server. If you have success on any of the tests, that means you will be able to successfully connect to and view FlashCommunication Server content from the computer network you are connected to.
If all the tests fail, then you have failed the overall test. This means you will not be able to successfully connect to and view Flash Communication Server content from the computer network you are on.
Possible causes of overall failure:
- Adobe Flash Player is out of date. Upgrade to Flash Player 6,0,65,0 or higher.
- You may be behind a "stateful inspection" firewall. These firewalls will drop socket connections if they detect non-HTTP traffic such as the Real-Time Messaging Protocol (RTMP) traffic used by the Flash Communication Server. For more information on firewalls see Ports, Firewalls, and Adobe Flash Communication Server (TechNote tn_16499).
- You are using a proxy server to connect to the Internet. Most proxy servers only negotiate HTTP traffic. For this reason, attempts to connect to the Macromedia Flash Communication Server using RTMP through a proxy server fail.
Adobe is working to resolve this issue and is interested in any data you can provide regarding your proxy server, firewall, and browser. If the test movie above fails on certain ports, an email window will be opened containing several questions. Answering these questions will help us better test our upcoming solutions. You may also provide contact information for yourself or someone in your IT department if you would like to participate in upcoming solutions we are testing.
:: Take Test
Meeting Login Enabled On Your Computer
The meeting add-in for Acrobat Connect Professional has a built in debugging feature that is disabled by default but can be enabled when needed. This Adobe TechNote details how to enable the logging feature. |
